• If you wish to return your order, please notify us on hello@salvo-store.com and we will send your instructions according to your region.
• Return the product(s) for a full refund or exchange of the purchase price within 30 days of delivery.
• Free domestic returns within Hong Kong

 

Return and exchange conditions:

         

• Only unwashed, unused and odorless products will be accepted.
• Items that have been altered by the customer will not be accepted.
• The product must be intact and the hangtag affixed to the piece.
• Products will not be accepted after the exchange period.
• In case the product is defective due to misuse, the refund will not be authorized and the product returned to the customer.
• Products purchased at SALVO’s official website can only be exchanged at https://salvo-store.com/
• To process the exchange / return, it is mandatory to present the product invoice.
• Products purchased from other retailers are not SALVO’s responsibility. if your product is defective or you want to make the exchange, please contact the store where the purchase was made.
• If you have obtained a discount/voucher on your purchase, SALVO consider and refund the amount paid, considering the reduction