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  • If you wish to return your order, please notify us on and we will send your instructions according to your region.
  • Return the product(s) for a full refund or exchange of the purchase price within 30 days of delivery.
  • Free domestic returns within Hong Kong


Return and exchange conditions:


  • Only unwashed, unused and odorless products will be accepted.
  • Items that have been altered by the customer will not be accepted.
  • The product must be intact and the hangtag affixed to the piece.
  • Products will not be accepted after the exchange period.
  • In case the product is defective due to misuse, the refund will not be authorized and the product returned to the customer.
  • Products purchased at SALVO’s official website can only be exchanged at
  • To process the exchange / return, it is mandatory to present the product invoice.
  • Products purchased from other retailers are not SALVO’s responsibility. if your product is defective or you want to make the exchange, please contact the store where the purchase was made.
  • If you have obtained a discount/voucher on your purchase, SALVO consider and refund the amount paid, considering the reduction

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